Check your activity's cancellation policy.

1. If your activity offers free cancellation:

You can cancel the booking yourself within the cancellation period stated on your booking by following these steps:

• Click on your profile picture in the top right-hand corner of the screen.
• Go to the Bookings Page
• Find the booking you want to cancel and select "Apply for refund"
• Select refund reason, quantity and then select “Next"

Notes:

• No refunds will be provided after you have successfully completed your booking/activity.
• If you need to contact Customer Support for help cancelling your booking, please provide us with the following information to help us resolve your inquiry more quickly.

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