Check your activity's cancellation policy.
1. If your activity offers free cancellation:
You can cancel the booking yourself within the cancellation period stated on your booking by following these steps:
- Click on your profile picture in the top right-hand corner of the screen.
- Go to the Bookings Page
- Find the booking you want to cancel and select "Apply for refund"
- Select refund reason, quantity and then select “Next"
Notes:
- No refunds will be provided after you have successfully completed your booking/activity.
- If you need to contact Customer Support for help cancelling your booking, please provide us with the following information to help us resolve your inquiry more quickly.
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