Check your activity's cancellation policy.

1. If your activity offers free cancellation:

You can cancel the booking yourself within the cancellation period stated on your booking by following these steps:

1. Click on your profile picture in the top right-hand corner of the screen.
2. Go to the Bookings Page
3. Find the booking you want to cancel and select "Apply for refund"
4. Select refund reason, quantity and then select “Next"

Notes:

1. No refunds will be provided after you have successfully completed your booking/activity.
2. If you need to contact Customer Support for help cancelling your booking, please provide us with the following information to help us resolve your inquiry more quickly.

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Check your activity's cancellation policy.

1. If your activity offers free cancellation:

You can cancel the booking yourself within the cancellation period stated on your booking by following these steps:

• Click on your profile picture in the top right-hand corner of the screen.
• Go to the Bookings Page
• Find the booking you want to cancel and select "Apply for refund"
• Select refund reason, quantity and then select “Next"

Notes:

• No refunds will be provided after you have successfully completed your booking/activity.
• If you need to contact Customer Support for help cancelling your booking, please provide us with the following information to help us resolve your inquiry more quickly.

Was this information helpful to you?

Yes (10)

No (1)